Do you thrive on making a difference for the greater good? Are you passionate about fusing creativity with community to make the important work of our cities, counties and special districts truly shine?

At JPW Communications, we are driven by a vision to ensure that engagement between governments and people is meaningful and productive – and we’re looking to fill an important mid-level manager role within our growing organization to make that happen.

If you’re dedicated to working with government clients to build public trust and transform communities, consider joining Team JPW.

We’re looking for a first-level manager who is:

• A believer in approaching each project with creativity
• A dynamic, critical and strategic thinker
• Savvy in branding, marketing, public relations and digital engagement
• Able to project manage details for a variety of accounts while providing exceptional client service
• Industry enthusiast with 5-7 years’ experience; public sector experience preferred, agency experience a plus!

Our compensation package includes a competitive salary and comprehensive benefits including paid medical, dental and vision insurance; 401k matching program; vacation, sick and holiday paid time off; and plentiful training and development opportunities. Everything we offer is designed to fuel a results-driven team of government nerd go-getters. We’re a group of doers, thinkers and achievers who are obsessed with delivering results that make our clients shine. Come join us!

ADDITIONAL DETAILS

Reports To: Senior Vice President, Marketing and Communications

Base Salary Range: $74,000 to $94,000;  $90,000 to $110,000

Summary

The Marketing and Communications Manager provides management and leadership direction to an assigned team to ensure the delivery of innovative, strategic marketing and public outreach campaigns for assigned accounts. Works with the Director to develop campaign strategies and manages the delivery of each aspect of the plan to meet and/or exceed account expectations. Working within established company guidelines, procedures, and policies, coordinates with team members to ensure project deliverables, timeline and budget are achieved while keeping best practices for public agencies in mind. 

Primary Responsibilities

• Assist in the development of account strategies in areas of community relations, marketing, media outreach, digital advocacy, and strategic communication services
• Oversees the management of each project through allocating resources, maintaining the budget, monitoring progress and keeping all stakeholders both external clients and internal team informed through the lifecycle of the project
• Manages clients’ relationships and expectations through regular and timely project updates
• Develops engaging and innovative content for advertising, videos, websites, fact sheets, presentations, newsletters, and other collateral material
• Ensures all client deliverables meet standards, expectations and align with overall campaign strategy
• Works with the graphics team for the development and production of creative collateral materials, advertisements, and websites
• Facilitates external and internal group meetings, one-on-one meetings, and events
• Tracks and analyzes metrics and keeps internal and external teams up to date on the progress of campaigns
• Guides team members on the development of content creation and the editing process
• Manages quality control of team member’s content and messaging
• Maintains an annual billable target of 1500 hours or more
• Other duties as assigned

Knowledge Skills and Abilities

• Bachelor’s degree in communications, public relations, marketing or closely related field
• 5 to 7+ years of demonstrated experience managing client content development
• 2 to 4+ years of progressive project management experience
• Ability to create strategic communications, marketing and outreach plans
• Strong computer skills. Proficient in Microsoft Office products including Word, PowerPoint, and Excel
• Advanced knowledge of website and email campaign platforms such as WordPress, Squarespace, Granicus, Constant Contact, and Mailchimp
• Demonstrated work experience with project management platforms
• Understanding of government operations in areas such as trash and recycling disposal, water delivery and treatment, city public information dissemination, city-wide engineering and construction projects desired but not required
• Excellent customer service skills
• Strong written and oral communication skills; detail-oriented with strong organizational skills
• Strong ability to adapt to changing priorities, and work with a sense of urgency
• Strong multi-tasking skills required, ability to set project priorities, establish project/team goals and objectives for self and team

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate
• Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively on the telephone and in person
• Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to frequently operate a personal computer (estimated 80%-100% of the typical workday) and other office equipment
• Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to work in an office setting and at a computer workstation for an extended period of time
• Ability to sit and stand, with or without reasonable accommodation
• Ability to lift up to 15 lbs. with or without reasonable accommodation

Apply at Careers — JPW Communications